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FreeOnlineSurveys
Surveys Customer Satisfaction Q4 Results
Build
Send
Results
Report Individual responses Tracked responses
382 responses Live
A UK vs B US
1

How satisfied are you with our service?

Very satisfied A: 52% / B: 38%
A
B
Satisfied A: 28% / B: 35%
A
B
Neutral A: 12% / B: 18%
A
B
Dissatisfied A: 5% / B: 6%
A
B
Very dissatisfied A: 3% / B: 3%
A
B
382 total responses
A: 198 B: 184
2

How likely are you to recommend us? (NPS)

0
1
2
3
4
5
6
7
8
9
10
Detractors 12% Passives 22% Promoters 66%
NPS: +54

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Real-Time Charts

Response data updates live with bar charts, pie charts, and line graphs. No manual refresh needed.

Cross-Tabulation

Compare answers across two or more questions to uncover patterns and correlations in your data.

Audience Segmentation

Filter reports by contact fields, response values, or date ranges to analyse specific audience subsets.

PDF Export

Export your complete report as a formatted PDF document ready for presentations and stakeholders.

Shareable Report Links

Generate a live report link that updates as new responses come in. Share with colleagues without giving account access.

Data Comparison

Compare results between time periods, segments, or different survey projects side by side.

Identify patterns and trends

Filter your survey results report by question, date, CRM groups, email metrics, and more to learn as much as you can about your respondents.

Go beyond the who and what to find out the why with advanced cross-tabulation. Compare sets of data using two or more filters to get more detailed views of your results.

Filters & Cross-tabs 2 active
Country is United Kingdom
Response date after 1 Jan 2026

Available filters

Question Date CRM Group Campaign Country Completion

Track email engagement data

When sharing your survey via email invitations, all engagement metrics associated with that campaign will be available in your survey report.

Run multiple email invitation campaigns for the same survey, and access the full report for each from the same place. Easily identify which CRM contacts opened emails, clicked links, and responded to your survey.

Email Campaign Metrics
Opened
68%
Clicked
42%
Responded
31%

Effortlessly export your reports

Export offline copies of your results as a PDF or XLSX spreadsheet. PDFs contain all the charts and graphs we generate for your report. Spreadsheets provide tabs for compiled results and individual responses.

Make your digital report accessible with a URL link, which you can share with team members and other stakeholders interested in your findings.

Export your report

PDF

PDF Report

Charts, graphs and summary

XLS

Spreadsheet

Compiled results and individual responses

Share link

Accessible digital report URL

Report Builder FAQs

Are reports available on the free plan?
Yes. Full reporting with charts, segmentation, and data comparisons is included on the free plan. PDF export and shareable report links are also available at no cost.
Do reports update in real time?
Yes. Charts and statistics update automatically as new responses arrive. There is no delay — you see the latest data every time you open the report.
Can I share reports with people who don't have an account?
Yes. You can generate a shareable report link that anyone can view without logging in. The link shows a live, read-only version of your report.
Can I export report data?
Yes. You can export your report as a formatted PDF or download the raw response data as CSV or Excel. Both options are available on all plans including free.
What is cross-tabulation?
Cross-tabulation lets you compare answers to two questions side by side in a matrix. For example, you can see how satisfaction ratings differ between age groups or departments — helping you spot trends that single-question charts would miss.

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